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Chayma Rhaiem

AI Engineer & Software Engineer

Building production RAG systems and AI-integrated development workflows

AI Engineer specializing in AI-integrated development workflows and production RAG systems. I've spent the last year and a half building cloud-native applications that intelligently monitor systems, detect anomalies, and provide automated insights. My approach centers on making AI a core part of the development process rather than just an add-on feature.

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About Me

AI Engineer specializing in production RAG systems and AI-integrated development workflows with expertise in machine learning, cloud computing, and intelligent system design.

AI/ML Engineering

RAG systems, NLP pipelines, and scalable ML architectures

Data Engineering

Cloud data pipelines, vector databases, and real-time processing

Software Engineering

Full-stack development, system design, and production deployment

2+ Years
experience
10+ Projects
projects Delivered
Production AI Systems
specialization
RAG & ML Engineering
focus

Latest Publication

Sharing insights from production AI systems

July 202510 min read

From Chaos to Context: How We Tamed SAP Monitoring with a Graph RAG Assistant

A complete implementation guide for building AI-powered SAP monitoring systems using Graph RAG architecture. Learn how we combined Neo4j knowledge graphs with vector search to create an intelligent assistant that processes SAP T-codes, detects anomalies, and provides contextual solutions in real-time.

Graph RAG
SAP Monitoring
Neo4j
Production AI
System Architecture
📝

Professional Experience

My journey in AI engineering and software development

Oct 2025 - Present

Freelance Full-Stack Developer

B2B Dispatching Platform

Tunis, Tunisia
  • Designed and deployed cloud-based architecture using Firebase and websockets for real-time trip management
  • Built intelligent dispatching system leveraging spatial optimization algorithms for driver assignment under spatio-temporal constraints
  • Developed Flutter mobile app and web dashboard for GPS tracking, live monitoring, and operational analytics / Reporting
Flutter
Firebase
Cloud Functions
Maps API
Real-time Databases
Spatial Optimization
Avaxia Group
Jul 2024 - Jun 2025

AI Engineer – Client in Logistics & Communication Sector, Europe

Avaxia Group

Tunis, Tunisia
  • Built cloud-based service with FastAPI to monitor SAP systems using T-codes, detect anomalies and critical errors, and suggest fixes from SAP help docs, SAP notes, and expert knowledge
  • Built hybrid RAG architecture combining Knowledge graphs and vector databases for automated root-cause analysis (RCA).
  • Scaled systems capacity by 70× while keeping response times under one second using Neo4j graph queries and Qdrant vector search

Key Projects

Enterprise SAP Monitoring System
70× system capacity increase

Enterprise SAP Monitoring System

Production-ready AI-powered monitoring system with 70× capacity increase and sub-second response times using hybrid Graph-Vector RAG architecture.

FastAPI
Neo4j
Qdrant
LLaMa
+1
FastAPI
Neo4j
Qdrant
Ollama
MongoDB
SAP T-codes
VIZIO Consulting Inc
Jun 2023 - Jan 2024

Cloud Solutions Consultant (Full-Time Contract)

Reference

VIZIO Consulting Inc

Toronto, Canada
  • Delivered production RAG-based enterprise AI assistant using AWS Bedrock, S3 and Kendra enterprise search, demonstrating 25% internal efficiency gains
  • Built real-time BI dashboards in SAP Analytics Cloud, PowerBI, and QuickSight processing large-scale data streams
  • Optimized multi-cloud ETL architectures achieving 25% performance improvement in production reporting systems

Key Projects

AWS Glue to Power BI Pipeline
40% faster data retrieval

AWS Glue to Power BI Pipeline

Built comprehensive ETL pipeline using AWS Glue for data transformation and Power BI integration, enabling real-time dashboard analytics for enterprise clients with automated data quality checks.

AWS Glue
Power BI
ETL
Data Pipeline
Bedrock Streamlit Chatbot with Claude Foundation Model
Enterprise PoC success

Bedrock Streamlit Chatbot with Claude Foundation Model

Pioneered early RAG implementation using AWS Bedrock's foundation models for intelligent document processing. Built when RAG was just emerging as a paradigm, featuring advanced prompt engineering and context-aware responses.

AWS Bedrock
AWS Kendra
IAM
ReactJS
+4
AWS S3 and Redshift Data Pipeline Optimization in Glue
Data Pipelines optimized and cost reduction in AWS infrastructure

AWS S3 and Redshift Data Pipeline Optimization in Glue

Developed proof-of-concept AI assistant for major gas company operations, integrating multiple AWS services for document analysis, query processing, and automated response generation.

AWS Glue
S3
Redshift
Pyspark
AWS Bedrock
AWS S3
AWS Kendra
SAP Analytics Cloud
PowerBI
QuickSight
BFI Groupe
Feb 2022 - Jun 2022

ML Systems Engineer

Reference

BFI Groupe

Tunis, Tunisia
  • Deployed credit risk scoring models for African banking sector with Basel II and IFRS 9 compliance requirements
  • Achieved an additional 10% model accuracy improvement through AutoML frameworks and hyperparameter optimization
  • Built production model validation ensuring regulatory compliance in live financial systems
Credit Risk Modeling
Basel II
IFRS 9
AutoML
Hyperparameter Optimization
Production Validation

Education

Academic foundation in software engineering and data science

ESPRIT (Higher School of Engineering and Technology)
Sep 2022 - Jul 2025

Master of Science in Engineering (MSE) - Software Engineering & Data Science

Magna Cum Laude (High Honors)

ESPRIT (Higher School of Engineering and Technology)

Ariana, Tunisia

Key Achievements

  • CTI & EUR-ACE Accredited Program
  • Awarded Magna Cum Laude (High Honors)

Relevant Coursework

Advanced Machine Learning
Production AI Systems
Cloud Architecture
Software Engineering
Data Science
System Design
Polytech-Intl
Graduated Jun 2022

Bachelor of Science in Computer Science - Software Engineering and Information Systems

Polytech-Intl

Tunis, Tunisia

Key Achievements

  • Strong foundation in computer science fundamentals
  • Focus on software development and system design

Relevant Coursework

Data Structures & Algorithms
Database Systems
Software Engineering
Web Development
System Programming

Certifications

Professional certifications in data science, cloud computing, and machine learning

Microsoft

Microsoft Certified: Azure Data Scientist Associate

Jun 2024• Exp Jun 2026

Microsoft

Azure Machine Learning
Azure DevOps
MLOps
DeepLearning.AI

Natural Language Processing Specialization

Nov 2024

DeepLearning.AI

NLP
Deep Learning
Transformers
NVIDIA

Building Transformer-Based NLP Applications

Apr 2024

NVIDIA

Transformers
BERT
NLP
The Hashgraph Association

Hedera Hashgraph Developer Certification

Nov 2024

The Hashgraph Association

Blockchain
Hashgraph
DLT
SAP

SAP Certified Application Associate - SAP Analytics Cloud

Mar 2022• Exp Mar 2027

SAP

Google

Google Data Analytics Specialization

Oct 2022

Google

Data Analysis
SQL
Tableau

Technical Skills

Expertise across the full AI engineering and software development stack

Machine Learning

TensorFlow
TensorFlow
Scikit-learn
Scikit-learn
Keras
Keras
PyTorch
PyTorch
Transformers
Transformers

Programming

Python
Python
Java
Java
JavaScript
JavaScript
PySpark
PySpark
R
R

Web Scraping & Tools

Selenium
Selenium
Scrapy Playwright
Scrapy Playwright
B
BeautifulSoup
Git
Git
Jenkins
Jenkins
Docker
Docker

Cloud & Data

SAP Analytics Cloud
SAP Analytics Cloud
SAP HANA
SAP HANA
Neo4j
Neo4j
Qdrant Cloud
Qdrant Cloud
MongoDB
MongoDB
AWS Glue
AWS Glue
AWS Bedrock
AWS Bedrock
AWS Redshift
AWS Redshift
AWS QuickSight
AWS QuickSight
AWS S3
AWS S3
AWS Kendra
AWS Kendra

Languages

🇹🇳
Arabic
Native
🇬🇧
English
Advanced (C1)
Certificate available
🇫🇷
French
Advanced (C1)
Certificate available
🇩🇪
German
Basic (A1)
🇪🇸
Spanish
Basic (A1)

Featured Projects

Academic research and professional implementations

Professional Projects

Hybrid Graph-Vector RAG System
70× data processing improvement

Hybrid Graph-Vector RAG System

Hybrid RAG architecture combining graph and vector retrieval, Custom G-Eval framework for LLM response quality assessment, 70% alert accuracy matching expert-defined priorities, Conversational interface for natural language SAP queries, Automated RCA (root cause analysis) with contextual documentation

Neo4j
Qdrant Cloud
Vector Search
Graph Analytics
Python
Credit Risk Assessment System
85% initial PD prediction accuracy further enhanced by 10% using AutoML.

Credit Risk Assessment System

Automated credit PD (Probability of default) models under Basel II and IFRS 9 guidelines using 300,000+ customer records from African banks.

Risk Modeling
Statistical Analysis
Python
Credit scoring
AutoML
Logistic Regression
Random Forest

Academic Projects

Smart PM Hub – AI-Enhanced Project Assistant
Production RAG System

Smart PM Hub – AI-Enhanced Project Assistant

Live RAG-powered project management platform combining Neo4j knowledge graphs with LLM reasoning. Built production NLP pipeline processing 500+ Reddit discussions and PMBOK 7 documentation with optimized 15s response time. Features real-time KPI visualization dashboard with graph-based analytics serving live project data.

Technologies Used

Python
PyTorch
Neo4j
Ollama
Streamlit
CUDA Optimization
Graph RAG
NLP Pipeline
Real-time Analytics
2024
Completed
Innovest – AI Trading Platform
Financial ML

Innovest – AI Trading Platform

Real-time trading system for Tunisian markets with production trading system featuring real-time sentiment analysis processing 200+ daily financial articles. Integrated generative AI document processing streamlining automated workflow analysis. Built scalable cloud architecture for live market signal processing and storage.

Technologies Used

Python
MongoDB Atlas
Timeseries Forecasting
PyTorch
Real-time Processing
Sentiment Analysis
Cloud Architecture
2024
Completed
Object Detection Using Adaptive Mask RCNN in Optical Remote Sensing Images
Computer Vision

Object Detection Using Adaptive Mask RCNN in Optical Remote Sensing Images

This project presents a comparative study of three deep learning approaches for classifying images in the CIFAR-10 dataset: A basic Artificial Neural Network (ANN), A custom Convolutional Neural Network (CNN), Transfer Learning using VGG19 and ResNet-50.

Technologies Used

CNN
Computer Vision
Python

Get In Touch

Let's discuss how we can leverage AI and data science to drive innovation

Email

rhaiem.chayma@gmail.com

Phone

(+216) 26 364 009

Location

Ariana, Tunisia

Connect with me

Let's work together